Obnoxious Fishaways Franchise Owner
<p>Long story short. I returned my take away Hake and salad to the branch where it was purchased explaining to the owner- Phillip that my fish was off and salad was not fresh and crispy as should be. He went off on me telling me there is No Way that the fish is off.. Poking fish and then tasting it now even more convinced according to him that its not off.. I nicely explained that I wouldn't drive all the way to return it if I didn't taste it was off. I even said I respect his opinion but that is my complaint and he should taste the pieces that I tasted .. Which he didn't cos he ate other parts of fish which according to him tasted just fine. After a whole lengthy dispute.. He asked one of the trainees to taste it. She actually didn't know why I brought the fish back so in all innocence and honesty rep****.. ' The fish is not right' .. So by then I was livid.. I made an even bigger scene asking her to repeat herself.. So Phillip then turned to one of the customers sitting awaiting his take away.... "Dus tyd dat sekere mense se kultuur hier moet verander".. Sadly, it had to turn into a Race Issue! </p>
Thank you very much for taking the time to report your experience with our Vaalpark branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways Team
Thank you very much for taking the time to report your experience with our Vaalpark branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways Team
Thank you for getting back to me. Much appreciated!
Regards
Thank you for getting back to me. Much appreciated!
Regards
