Not setting foot there again

<p>Last night I went Fishaways in Bellville wanting to buy supper for myself and my husband ,I purchased a reg grilled hake with rice and a hake slider. When I arrived ready to plate the food I foudn this small piece of fish in the container with no rice . I called the branch and requested to speak to the manager Miranda , this lady is imcopentent aswell as very unprofessional she offered to give me the rice when i am in the area again . I told Miranda that I am not happy with what I am hearing from her and that her apologize did not seem sincere, I got into my car and had to drive back to the branch . When I arrived at the branch I spoke to Miranda again and explained to her that I am not happy with the service and the food that I got standing there she started smiling which even upset me more I asked her if she thinks this is a joke as I just had to drive all the way from my house to return their sorry excuse for food, still she just stood there and took out a R50 out of the till and gave it to me .I asked her for her managers details as I was not going to leave it liek this she pointed to teh corner of steers and said there is her manager , I went over and had to explain everything again the area manager apologized and even confirmed that the kitchen did not even put a clear lining underneath the fish so they basically *****ed up my order .I was told that she will not leave it there and will speak to the staff . I am really appalled that this is the kind of customer services anybody would offer their customers and will definately not set foot in their brnach or any Fishaways for that matter. I took a photo of what I got and I am willing to send it through . My email address is **********