AC
Adele C
1 reviews | Active since Jun 2014
04 Jun 2019, 13:59
Not happy....
Unfortunately, not a good experience at the Mossel Bay branch.... Ordered the fish and calamari combo... no calamari.. Ordered side order of prawns... burnt and OILY.... Fish and chips and prawns done in old oil... I know we should have checked our order before leaving......but how much could go wrong ???? Really..... Don't think we'll be going back there soon... A lot of money for not a lot if happiness....
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Fishaways's replyOfficial
10 Jun 2019, 11:32Hi Adele Thank you very much for taking the time to report your experience with our Mossel Bay branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager to ensure that the matter is resolved to your satisfaction.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Fishaways Team Customer Care Line: ***
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Fishaways Team Customer Care Line: ***
Best regards,
Fishaways's reply10 Jun 2019, 11:32
Official
Hi Adele Thank you very much for taking the time to report your experience with our Mossel Bay branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager to ensure that the matter is resolved to your satisfaction.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Fishaways Team Customer Care Line: ***
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Fishaways Team Customer Care Line: ***
Best regards,