1 reviews | Active since Nov 2016

29 Nov 2016, 21:36

New heights on bad service

<p>Been a loyal customer at Fishaways lifestyle crossing but they keep reinventing the definition on bad service from incorrect orders to food delivered on a state that is no longer edible but the straw that broke the camels beck hence this review is when they sent a drunk driver to deliver my food. The guy was slurring and reeked of alcohol. He was incapable to operate the card machine and I had to help him. He wasn't even sure he was the right place and if he gave me the right order. Not only is the service horrible but sending a clearly drunk driver to deliver my food is an utter and visceral lack of respect for my money cause I don't buy this food on credit. I'm done with this franchise. I'll rather drive out to ocean basket this is just ridiculous </p>

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Replies (1)
Fishaways
Fishaways's reply02 Dec 2016, 16:13
Official

Thank you very much for taking the time to report your experience with our (

Lifestyle Crossing) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Fishaways Team