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ebenammo E

1 reviews | Active since Sept 2016

18 Sept 2016, 14:39

New fishaways at charls street is a no no

<p>I waited an hour for my large hake and chips because the apparently missplaced my order. </p> <p>This is a fast food business not a sit in and wait for your food like capetown fish market. They did not even compensate for their mistake. </p>

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Replies (1)
Fishaways
Fishaways's reply19 Sept 2016, 13:03
Official

Thank you very much for taking the time to report your experience with our Charl Street branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Fishaways Customer Care