RH
Ronel H

1 reviews | Active since Mar 2011

06 Oct 2017, 15:06

Manager/Owner has a horrible attitude

I spoke to a guy by the name of Flash, he says he is the owner of Fishaways Cresta. He was not helpful at all to resolve my query, he did no prior investigation before phoning me. I told him his attitude is not appreciated, and he is not treating me nice. He was horribly rude, and had stupid excuses for everything. He clearly has no interest in resolving this query! I told him his tone of voice is bad, and he said i don't know his voice. I said i am referring to his tone, and not his voice. He dropped the phone in my ears! I will not support this store ever again

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Replies (1)
Fishaways
Fishaways's reply01 Feb 2018, 16:56
Official

Thank you very much for taking the time to report your experience with our Cresta branch. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.

If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.

Kind Regards,


The Fishaways Team


Customer Care Line: ***