1 reviews | Active since Aug 2009
Manager with a terrible attitude
<p>I wanted to order the Sailors platter but swap the Fish pops for calamari. I did this 2 weeks ago with no hassles. Cashier called the manager. Mandy is amongst the rudest customer facing managers I have met. She said It cannot be done. We have no button for the swap! </p> <p>Whilst I do understand that you have restrictions in orders, a simple Sorry and a proper explanation like we cannot account for it in stock would have sufficed. This woman needs some training! She is demotivated and fed up with life!</p>
Thank you very much for taking the time to report your experience with our Dainfern branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways Team.
Thank you very much for taking the time to report your experience with our Dainfern branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways Team.