jL
jamie L
1 reviews | Active since Apr 2014
10 Feb 2016, 19:27
Major let down to the franchise name
I ordered 2x large hake and chips and paid R119.81 for watery frozen fish that had absolutely zero flavour. Adding salt,lemon and spice couldn't even save that fish. Utterly disappointed with this branch as I never ever receive this quality before from the Fishaways in Cavendish. Would have been better off buying boxed I&J frozen fish and still have change.
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Fishaways's replyOfficial
11 Feb 2016, 13:27Hello msJamieJay,
Thank you very much for taking the time to report your experience with our Constantia branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Thank you very much for taking the time to report your experience with our Constantia branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Fishaways's reply11 Feb 2016, 13:27
Official
Hello msJamieJay,
Thank you very much for taking the time to report your experience with our Constantia branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Thank you very much for taking the time to report your experience with our Constantia branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care