1 reviews | Active since Aug 2016

01 Mar 2017, 15:18

Lekker Conversation Amongst The Staff

<p>I bought a meal from fishaways on the first of March, I was told it would take ten minutes. I waited a bit longer but I didn't mind that, what angers me the most is that when my food did finally come out the guy who was handing me the food was having a long lekker conversation with his team mate who was at the back, mind you this is being done in full view of the manager who didn't even look at me or even greet me as a customer. So on top of waiting a bit longer for my food I had to wait a bit more for them to finish what they were talking about. I felt ver disrespected and looked down upon by the cashier and manager on duty because she didn't say or do anything about it.</p>

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Replies (1)
Fishaways
Fishaways's reply24 Apr 2017, 16:03
Official

Thank you very much for taking the time to report your experience with our Watercrest branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Fishaways Team.