1 reviews | Active since Dec 2015
Late Delivery
I ordered food at 11:00 am and have been calling to following up with Fishaways, I first called at 11:30 and they told me the driver is leaving with my order he will be here in a few minutes. I called again at 12:00 and was told that the deliver is in our office park he is almost here. Now I called and asked to speak to the manager at 12:30 and was told that the driver was busy making other deliveries, he will come to me when he is done! I have been waiting for my order for over 1 and a half hour, and they are lying at the same time! The food arrived at 12:40 and the order was not complete! I am so frustrated and hungry I will NEVER order at Fishaways again! This kind of service is totally unacceptable!!!
Thank you very much for taking the time to report your experience with our Grosvenor Crossing - Bry. branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Fishaways Customer Care
Best regards,
Thank you very much for taking the time to report your experience with our Grosvenor Crossing - Bry. branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards
Fishaways Customer Care
Best regards,