TW
TANIA W

1 reviews | Active since Jun 2011

04 Dec 2015, 20:42

late delivery

I cannot believe that as I am writing this we as a family is still waiting for our supper.I called at 19h30 and was told our food will be here in 45 min and the time now is 20.45...wen I called I am told that the driver will be here in 5min.I am still waiting.

0
Replies (1)
Fishaways
Fishaways's reply07 Dec 2015, 13:11
Official
Hello sad mom,

Thank you very much for taking the time to report your experience with our Oakdene branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,
Fishaways Customer Care