LW
Llewelyn W
1 reviews | Active since Nov 2013
11 Mar 2015, 06:36
LARGE VS SMALL HAKE
FISHAWAYS LIGHTHOUSE MALL UMHLANGA, WELL I EAT THERE ONCE A WEEK. I ALWAYS ORDER LARGE HAKE AND CHIPS. ON THE ODD OCCASSION THEY HAVE HAD A LARGE ONE WHICH FILLS THE PLATE. MOSTLY YOU GET TWO SMALLER HAKES TO COMPENSATE. EXCEPT ON ORDER 80 LAST NIGHT. A SMALL TO MEDIUM HAKE WAS PASSED OFF AS LARGE. I AM NOT A FOOL I AM A REGULAR CUSTOMER OR WAS. SOMEONE MUST HAVE ENJOYED THE OTHER HAKE WHICH SHOULD HAVE BEEN DESTINED FOR MY PLATE. COUNTER STAFF SAID IT WAS LARGE...OH PLEASE
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Fishaways's replyOfficial
11 Mar 2015, 10:54Hello Levydry,
Thank you very much for taking the time to report your experience with our Umhlanga branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Thank you very much for taking the time to report your experience with our Umhlanga branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Best regards,
Fishaways's reply11 Mar 2015, 10:54
Official
Hello Levydry,
Thank you very much for taking the time to report your experience with our Umhlanga branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Thank you very much for taking the time to report your experience with our Umhlanga branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Best regards,