Lack of Responsility

Today I ordered 2 of the same meals from Fishaways. Both supposed to come with coleslaw. On arrival home ready to eat, there was no coleslaw! After calling the store (Newcastle Corner in KZN), ms/mrs Gama said to provide my address and the coleslaw will be there in 10 minutes. I asked her to hurry as my meal is getting cold. Like the lack of customer service after a further 2 more calls my coleslaw arrives 40 minutes later. THANK YOU FOR THE COLD MEAL WHICH I PAID FULL PRICE FOR FISHAWAYS NEWCASTLE CORNER! when you complain no one cares that's the attitude you get from the managers!