1 reviews | Active since Apr 2015
Just a quick question on your false advertising
<p>Hi,</p> <p>I tried placing an order online and it gave me a restaurant that I was suppose to call as they do not take online orders. So when I called them Veroniv told me that they do not deliver this side.</p> <p> </p> <p>I actually would like to find out why would you have this information if it is not true?</p> <p> </p> <p>And secondly please advise what we have to do now? I actually think that you need to honour your promise and deliver. If your system can accept our address but then the store is choosing not to deliver ....I as a customer is suffering.</p> <p> </p> <p>Awaiting your response. And I am ready with my order.</p>
Thank you very much for taking the time to report your experience with our Bergbron branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways Team.
Thank you very much for taking the time to report your experience with our Bergbron branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways Team.