hP
huldi P
1 reviews | Active since Apr 2014
07 Nov 2017, 11:46
It's a ripoff
I've ordered a paella, priced at R74.90...what I got was a very very small portion of paella... It included 4 calamari rings, 3 very small prawns, 5 very small pieces of hake with prawn fried rice...my two year old would have been full after this, but not a grown up!! This is also not my first experience...I've ordered a portion of calamari rings and squiggly pops, and again very very very little food for alot of money!
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Fishaways's replyOfficial
01 Feb 2018, 16:44Thank you very much for taking the time to report your experience with our Middelburg branch. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Fishaways Team
Customer Care Line: ***
Best regards,
Fishaways's reply01 Feb 2018, 16:44
Official
Thank you very much for taking the time to report your experience with our Middelburg branch. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Fishaways Team
Customer Care Line: ***
Best regards,