MP
Mandy Parkins-Sandberg
1 reviews | Active since Jun 2009
25 Apr 2015, 11:24
ITEMS MISSING - TWICE!
Yesterday, my husband and I went to Fishaways to order takeout. When we got home we found that two of the coleslaws we ordered were not included in the packages. This is the second time that this has happened, we previously were short changed as they did not include an order of squid heads (squiglies). The teller should pack and check that she is packing the right items. I cant imagine how many others have had items missing. The coleslaw was brought to us over an hour later!
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Fishaways's replyOfficial
04 May 2015, 09:11Hello Mandy1983,
Thank you very much for taking the time to report your experience with our Bluewater Bay branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Thank you very much for taking the time to report your experience with our Bluewater Bay branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Best regards,
Fishaways's reply04 May 2015, 09:11
Official
Hello Mandy1983,
Thank you very much for taking the time to report your experience with our Bluewater Bay branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Thank you very much for taking the time to report your experience with our Bluewater Bay branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Best regards,