1 reviews | Active since May 2013
Insulted to say the least
You know when you buy good food you expect good service. Well I could say the list for a couple of years now I have been a regular diner at fishaways nationwide, but it was the first time I got to a Fishaway shop in Ormonde on Saturday the 28th of February 2015, I remember this date cause I had just fetch my partner from work and she requested that we buy Nandos takeout but I insisted on Fishaway Paella. look the problem was not the food, but the indian manager who gave the food to me after preparation well. I was shocked. <br> <br> The takeaway was packed nicely and still hot but the shock of my life came when I asked for sauces and the salt.. you know what I was told. no we don't give those out with paella. I was shocked it took a minuet before sinking in. but I asked then can I buy them? he still said no! <br> <br> he showed me some chart that says what and what can not be given out with takeaways. <br> <br> I went back in mind thinking of all that Paella dishes I have bought from this Franchise nationwide and non of them have told me such bull like the one I got that day.<br> <br> this report is not about the Salt or paper you give out with the Paella but a cry to say that we are being treated differently.
Thank you very much for taking the time to report your experience with our Ormonde branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Thank you very much for taking the time to report your experience with our Ormonde branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
