Incomplete order/Horrible attitude from a Manager/ Lack of Customer Service

<p>I ordered my meal at around 12:00/01Feb17 via the telephone at Fisherways Morningside/ 90 Degrees shopping center.... I ordered a symbol meal for me and my co-worker..... 1 hake slider, 2 Regular hakes with chips and 1 with salad + extra Roll..... Our order was delivered after 40min and we paid the Driver and he left.</p> <p> </p> <p>surprisingly enough when we opened our meals we have realized that the extra Roll ordered was charged but it was not added to the meals.</p> <p> </p> <p>Immediately I phoned again and spoke to Cynthia and explained my problem. And thinking that it will take less than 10minutes for them to send in the Driver to drop it off since I work right across the street, that never happen and it was the beginning of my nightmare.</p> <p> </p> <p>I spoke to Cynthia at 12:45 and she confirmed that she will speak to the driver and quickly send in the Roll to me..... Nothing happened till I had to call again at around 13:50. I wasted yet another 10 minutes on the phone with my own Airtime before she agreed to put me through to her Manager by the name of Thami or something of that nature who was completely unapologetic and the only thing I got it was a pathetic stupid attitude from him...... and I ended up telling him to keep the roll. I even have the conversation on my Calls Voice recording.</p> <p> </p> <p>I am very disappointed and I will never again order or even buy anything from there. And my co-workers warned me about the incomplete orders from this fisherways and steers.</p> <p> </p> <p>I am greatly disappointed and I will share my experience with others I know about this..... how disappointing!!!!!!</p>