Incompetence

If you want to witness incompetence and see people who are just completely incapable in their jobs, go to Fishaways Parktown. I went to the store today and ordered a simple 40-rand wrap without chips. I had to wait for an hour, and people who ordered after me even received their food before I did. When I asked for my order, the *********** lady was very rude and refused to refund my money. She told me to wait for the manager, who never bothered to attend to me. I left the store, called, and the manager still didn't make an effort to speak to me. I left the store without any food and without a refund.