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silvana N

1 reviews | Active since Sept 2015

31 May 2018, 15:21

horrible meals served

I am really beginning to hate fish aways. i will never buy from them again. I had 2 awful experience with the fish aways .1 was at Monte Casino, i took my family out for supper and we ordered a family meal, the staff was rude and the meals are terrible. I bought a family meal and they made us all eat like cats and dogs in one box. The meals are so small. Yesterday i bought again at Mall of Africa for me and my family, i thought this time it will be better, but to my surprise it was horrible the fish tasted like soap and the meals are so tiny, they just rob us continuously.

thanks silvana **********

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Replies (1)
Fishaways
Fishaways's reply01 Jun 2018, 12:46
Official

Thank you very much for taking the time to report your experience with our Monte Casino branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.


Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.


Kind Regards,

The Fishaways Team.