1 reviews | Active since May 2018
HORRIBLE FOOD AND SERVICE.
I had a terrible experience at Woodmead Fishaways today, Order number 180. The HAKE fish had a lot of bones and I complained about it but was not satisfied with the response given to me by the MANAGER. It's not the first time I had ordered from fishaways and I know how good the fish is, hence I went there today for lunch with my husband but the service at Woodmead is pathetic. The MANAGER blamed it on the suppliers and said that they might have "missed" the bones on one or two fish. Which does not make sense to me? We always order at other Fishaways and their fish is always perfect with NO BONES. If I wanted a SNOEK FISH then I would have ordered one. Please instill some customer service to your MANAGER and this was the last time I ever order from you.
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways TeamCustomer Care: ***
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways TeamCustomer Care: ***
