RM
Renate M

1 reviews | Active since May 2014

11 May 2016, 11:36

Horrible food

<p>i always order from the Fishaway franchise and have never had a bad experience until today. The fishways in Vereeniging on Voortrekker served me half frozen fish cake and the fish burger was undercooked as well. Total waste of my money ! I give them a below zero rating !!!!</p>

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Replies (1)
Fishaways
Fishaways's reply20 May 2016, 10:55
Official

Thank you very much for taking the time to report your experience with our Voortrekker branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

Fishaways Customer Care