1 reviews | Active since Aug 2016
horrible customer service
<p>I bought 3 of the special menu items (2 small fish and chips) on Sunday evening.</p> <p> </p> <p>Due to being in a rush, I did not open the order to check if all the contents were there.</p> <p> </p> <p> </p> <p>When I got home and I found that every single meal had one instead of two pieces of hake.</p> <p> </p> <p>I tried to call the store but the number that is up on the website does not work.</p> <p> </p> <p>I really feel cheated, and I am really angry because this is not the first time that this incident has happened with this store.</p> <p> </p> <p> </p>
Thank you very much for taking the time to report your experience with our Park Station branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Thank you very much for taking the time to report your experience with our Park Station branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care