EB
Elsabe B

1 reviews | Active since Jul 2017

26 Apr 2018, 18:04

Good service case nr 408624

After complaints were logged I was contacted and requested to come and see the manager. I went to the outlet today and spoke to Johan. He was very concerned about the treatment we received on the different occasions and promised to take it up with the individual. He was very apologetic and his service was excellent.

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Replies (1)
Fishaways
Fishaways's reply27 Apr 2018, 13:31
Official

You have made our day here! Thank you so much for these kind words about your amazing experience. Our Customer Care team has heard this awesome news and just had to share it with the store and their hard-working team, so they know that our customers are enjoying every moment at there.


In the future please do not hesitate to get in touch with our Customer Care Line directly should you have any further comments or queries.


With Love,


The Fishaways Team