1 reviews | Active since Apr 2017

16 Apr 2017, 10:17

Food poisoning

<p>Yesterday late afternoon I bought the hake with stirfry and rice from your Elarduspark branch. It all looked okay, although the stirfry was pretty charred and tasted "sweet", but I didn't think much of it.</p> <p> </p> <p>During the course of the night I started feeling violently ill and woke up repeatedly because of severe nausea and stomach cramps. This morning when I woke up, I started vomiting and I haven't stopped.</p> <p> </p> <p>I know this is because of your food, because a) I had guests over for supper last night and none of them are ill because of the dinner I made, and b) literally the only thing I'm throwing up is rotten stirfry vegetables :(</p> <p> </p> <p>Your gross institution will never see me again. I am appalled.</p>

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Replies (1)
Fishaways
Fishaways's reply26 Apr 2017, 15:33
Official

Thank you very much for taking the time to report your experience with our Elarduspark branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Fishaways Team