AH
Annel H
1 reviews | Active since Mar 2009
23 Sept 2015, 10:55
Food Poisoning
Our manager bought lunch for the whole team yesterday and myself and our manager had Fried Calamari and Salad. Not only was it such a rip-off small portion but we both got sick during last night and we are still sick... We had to go and seek medical assistance this morning. I don't want a refund, I don't want complimentary food. I want the Franchise Head Office to inspect the shop and the quality of their food and preparation utilities. I do believe that either the oil or the calamari is old... I will never buy anything from Fishaways again out of fear of this happening again. I am SOOOOO sick!!!
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Fishaways's replyOfficial
23 Sept 2015, 12:19Hello annelh,
Thank you very much for taking the time to report your experience with our Monument Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Thank you very much for taking the time to report your experience with our Monument Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Fishaways's reply23 Sept 2015, 12:19
Official
Hello annelh,
Thank you very much for taking the time to report your experience with our Monument Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Thank you very much for taking the time to report your experience with our Monument Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care