1 reviews | Active since Dec 2017
Food not up to standard
Sunday Evening, me and my husband decided we would like to try Fishaways for dinner, so we purchased a seafood platter for 2 and out of the choice of side they gave us we chose half rice half salad and we added calemari strips. The big issue I have is that the portions are unbelievably small. For one the salad that came with the meal was basically only lettuce, 2 pieces of tomato, 2 pieces of cucumber, 2 onion rings and a few pieces of carrots. I am sure if any one got that on their plate or in their packet they would not be happy as that is not a salad... Then the calamari strips there where only 7? You know I would gladly drive past Fishaways in Saxby and go a little further to a little place called Fish2Go in Lyttleton and by for R20 more than you calamari strips, a whole meal with a hake, calamari ring and chips. This was really a waste of our money, you are extremely expensive for the portions you give...
Thank you very much for taking the time to report your experience with our ***by Village branch. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Fishaways Team
Customer Care Line: ***
Thank you very much for taking the time to report your experience with our ***by Village branch. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Fishaways Team
Customer Care Line: ***
