FISHAWAYS WOODMEAD MIXED UP ORDERS!!!
<p>Me and my colleagues at Avon Justine made multiple orders of different menus, I'm in possesion of the invoice. Out of all 6 of the orders my colleague had was given small chips instead of regular as ordered while my order of Hake and rice DID NOT ARRIVE AT ALL!!! Basically my R56.90 went down the drain!! This is no t on. We ordered around around 19:27 and they reached our premises at 19:55. We realised there was mix up at 20:05 when called the number on the slip to lay a complaint there was no answer. I'm irked by this behaviour. I NEED MY REFUND IN FULL!!</p>
Thank you very much for taking the time to report your experience with our Woodmead branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways Team.
Thank you very much for taking the time to report your experience with our Woodmead branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways Team.