Fishaways stellenboscb worat service ever!!!

I placed an order with your stellenbosch branch on the 25th for collection. AS I WENT TO THE STORE TO COLLECT THE CASHIER SAID THEY DID NOT RECEIVE THE ONLINE ORDER I HAD TI WAIT 29 MINUTES FOR MY ORDER TO BE PREPARED. WHEN I GOT TO WORK WHICH WAS ALREADY OAST MY LUNCH HOUR THE ORDER WAS RECEIVED INCOMPLETE. I CALLED AND WAS ASSISTED BY N CONSULTANT WHICH ADVISED MY MEAL WILL BE REPLACED. THE STORE CALLED ME AND APOLOGIES AND I SAID I WILL PICK UO THE REPLACEMENT MEAL JUST AFTER 4. GOT THERE AFTER 4 AND THE LADY JANDS ME A LEMON SAUCE I ASKED HER WHERE IS MY MEAL SHE REP**** NO ONLY THE SAUSE I TOLD HER I WAS ADVISED MY MEAL WOULD BY REPLACED I COULD NOT WAIT ANY LONGER AS N. EED TO RUSH TO COLLECT MY CHILD FROK DAY CARE. TODAY THE 26TH JUNE I CALLED AGAIN SOIKE WITH 5 DIFFERENT CONSULTANTS WHEREBY EACH TIME I WAS PROMISED ESCALATION AND STILL TO THIS MINUTE NO FEEDBACK HAS BEEM RECEIVED OR ANY MEAL REPLACED. I HAD TO DRIVE *2 FOR 10 MIN TO THE SHOP WHO IS REIMBURSING MY PETROL???? WHO IS REIMBURSING MY AIRTIME??? THIS IS THE MIST DISGUST SERVICE EVER RECEIVED. I have till today whuch isnthe 28th not received any calls any replacement nothing i had caleld the call centre again today numerous times ni help. At all!!!!!!!!!