Fishaways Sandton City not interested in hygiene. Stay away!

On 1 Sept I went to Sandton City Fishaways and ordered hake and chips. While waiting for my food I noticed the one lady that puts the food packs together doesn't use any gloves or tongs. She uses her bare hands to put the fish into the paper and wrapped it while touching other areas such as counter etc with her hands. I immediately called on the cashier to call the manager. Well, the so-called manager was too scared to come out to apologise and instead sent the cashier to simply give my money back. No apologies. Not alternative offerings. Nothing. They clearly doesn care about hygiene or customer service. Pathetic! Dont eat there people. Hygiene is non-existent! You dont want to get sick. Who knows what else is touched with those hands. You are taking a huge risk by ordering food from this particular branch. Stay away!