NT
Ntsoaki T
1 reviews | Active since Mar 2019
16 Mar 2019, 16:18
Fishaways Riverside Mall Suck
I ordered a family platter at Fishaways Riverside Mall. At about 20 meters away, the box collapsed and my food fell to the floor. I went back and only then my order was packaged well in a stapled paper bag. I asked why was the 1st order not packaged like that and I was told they don’t normally put the box in a paper bag. I explained to them what happened and nobody showed any interest. I never received any apology and I also had to pay for a new order. I will never ever buy anything from them and will never recommend it to anyone. Fishaways Riverside and it’s staff suc****
Helpful (0)
Replies (1)0
Replies (1)Fishaways's replyOfficial
22 Mar 2019, 15:41Hi Ntsoaki
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways TeamCustomer Care: ***
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways TeamCustomer Care: ***
Fishaways's reply22 Mar 2019, 15:41
Official
Hi Ntsoaki
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways TeamCustomer Care: ***
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways TeamCustomer Care: ***
