Fishaways Mossel Bay

I had the worst experience with John, the so called manager who **** multiple times about my online order. He never apologized for the inconvenience they caused me.

I called the store 8 times and the unprofessional staff acted like I'm a nuisance. Whilst I paid and expected a service.

John promised me 2 call backs. That never happened. The driver called, apologized and explained what happened. Still no apology from the so called manager.

The owner just called to ask for what happened and that also didn't yield any positive results. Johan lacks emotional intelligence and comprehension.

He literally blamed me for his inability to express himself in English. He raised his voice at me when I told him that if I was a white customer my order issue would've been resolved by John.

According to Johan the only way he can shut me up regarding their poor customer service is by paying back my money. That coming from a franchise owner is disturbing. This is actually harmful to the Fishaways brand.

Johan is pathetic! However speaking to him made it clear why I was treated badly and **** to by his staff.

I won't recommend that restaurant to anyone!