Fishaways is missing the plot with customer service in a SEA of other Restaurants

<p>i have complained last week when i purchased and got a call from someone who said they were the manager and who just said sorry. they did not explain themselves and i just accepted it because i was so over it. I now ordered again specifying a time and receive an email stating that my meal was being prepared when i asked for it to be delivered in 4 hrs time once i get home. i called 4 times and the phone just rang. on the 5 time, Joyce answered and said curtly to me that they busy so cannot answer the phone. How does bluff branch handle their business??? very poorly as its always the case that i cannot reach them. Joyce said that there is only herself there alone and was busy with customers. how can someone else go on tea when there has to be a minimum of 2 or 3 staff for such a busy place. i support them often because its closest to my residence but with such nonchalance and lack of customer service.. they will lose many...</p>