IJ
Innocentia J
1 reviews | Active since Apr 2019
17 Apr 2019, 14:33
Fishaways Fonteinbeau
I placed an order at Fishaways Fonteinbleau via the Uber eats App, I ordered 1 good life meal (R52.90) and 1 regular hake meal with roll (R32.90), the good life meal was fine but in the regular hake meal there was only hake, when i called them to find out what happened with my order, i was told that the Uber App had outdated prices, the current price for the regular hake meal is R37, but whose fault is it? why didn't they call me as a client to tell me? when i asked how much their hake costs, they said R28, so where is my change? ..........this was rather a poor service!!!
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Replies (1)Fishaways's replyOfficial
14 May 2019, 14:18Hi Innocentia
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways TeamCustomer Care: ***
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways TeamCustomer Care: ***
Fishaways's reply14 May 2019, 14:18
Official
Hi Innocentia
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways TeamCustomer Care: ***
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways TeamCustomer Care: ***
