Fishaways doesn't care about customer complaints

I am absolutely disgusted with Fishaways and their lack of customer service. For weeks I have desperately been trying to be heard! On the 16 May, we received a very disappointing order from Fishaways' Corlette branch. Disgusting, in fact. I complained straight away on social media, where I was assigned a case number: 422976. Much to my dismay, a few days later I received another SMS saying that the matter was closed. I had received NO communication or missed calls or messages from their team and my call log can prove this. I complained again to their social media manager and I am now being ignored.

On top of that, I logged another ticket just to be ignored once again, and the ticket closed without ANY resolution. I am HUGELY disappointed and I will keep trying to get this matter resolved until I have feedback.

I have never experienced a company who cares about their customers less! One just needs to take to social media to see the poor quality of food and service from Fishaways as a whole. Very, very disappointed!