KK
Kanyanta K

1 reviews | Active since May 2018

19 Sept 2018, 15:00

Fishaways dainfern square

Really disappointed with the service I received from the manager and the lady who was at the till. Made payment with a card and the transaction reversed and they made me stand there till I was assisted again and paid cash not happy.

0
Replies (1)
Fishaways
Fishaways's reply09 Oct 2018, 15:58
Official

Hi Kanyanta

Thank you very much for taking the time to report your experience with our (Store name) branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store, as well as our Customer Care, will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Fishaways Team

Customer care line: ***