AG
Amanda G
1 reviews | Active since Feb 2019
01 Feb 2019, 16:25
Fishaways Dainfern BAD SERVICE!
I bought food at Fishaways Dainfern (ordered from Samantha Sebelebele) and was delivered. I paid and driver left and upon opening my order I noticed both packs of Squiggly pops were not even half in the box. I called spoke to 4 different people and each of them kept explaining that they weigh the squiggly pops. I always buy from Fishaways and know that the box is always full! Everyone treated me like an idiot over the phone, none of them were apologetic about the situation. I have NEVER received such poor service and Can Not explain my disappointment!
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Replies (1)Fishaways's replyOfficial
22 Mar 2019, 15:45Hi Amanda
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways TeamCustomer Care: ***
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways TeamCustomer Care: ***
Fishaways's reply22 Mar 2019, 15:45
Official
Hi Amanda
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways TeamCustomer Care: ***
Thank you very much for taking the time to report your experience with our branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways TeamCustomer Care: ***
