fishaways bad service
<p>So today,26.04.2017 at 12.30am i have place an online order with fishaways and waited three and a half hours before my food finally got to me.i am 22 pregnant and get very angry when im hungry..once the delivery guy got to me,i told him that im going to call the manager of fishaways to talk about what have happend.I then speak to the manager of whom i did not get a name but do know that it was a guy i was speaking to.</p> <p>The manager said what he can do is have me pay half price for my cold meal or pay full price and get a 10% discount on my next order..I laughed and said i will not place another order with them as there service was explainable..The manager's reason for the delivery guy arriving late was due to the rain we had in cape town.Which was disgusting because to me it was if "due to the rain,if one s ordering food and it is raing no one takes note of ones order".I am still a person.I felt as if my service ment nothing to themat all..</p> <p>I sent the delivery guy back and did not take the cold food.</p>
Thank you very much for taking the time to report your experience with our Woodstock branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways Team.
Thank you very much for taking the time to report your experience with our Woodstock branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways Team.