JD
J D
1 reviews | Active since Jun 2015
23 Aug 2018, 13:45
Fishaways
We had placed an online order and requested grilled fish and grilled calamari, when we returned with our order to the office we had sene nothing was grilled. We were very hungry and decided to eat but in the same breathe. complained about this experience. Now that we following up with the call, they requesting a picture? Why would we need to complain about something if the order was right?? we order and eat from these specific Fishaways all the time??? this is so disgusting and we pay money for meals, why do we get treated as if we are ********* and need pictures to confirm we received the wrong/ incorrect method of which we requested!!!!!!!!!!!! Im so ****SED OFF.. we support this fishaways all the time!!!!!
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Fishaways's replyOfficial
06 Sept 2018, 13:06Thank you very much for taking the time to report your experience. Kindly let us know which branch you are referring to as we would like to escalate this to the store and the area manager.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways Team
Customer care line: ***
Best regards,
Fishaways's reply06 Sept 2018, 13:06
Official
Thank you very much for taking the time to report your experience. Kindly let us know which branch you are referring to as we would like to escalate this to the store and the area manager.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways Team
Customer care line: ***
Best regards,