Fishaway service thumbs down!!!

I placed an order online now (with the chilli lane branch) and when it arrived I found that the sauce that I ordered with my meal was not in the packet. I was however billed for the sauce so I told the delivery man. He said he would bring me the sauce.

This was very disappointing as my meal had become cold and soggy by the time the sauce arrived. My meal arrived at 20:09 and the sauce arrived 21:11 (upon 2nd enquiry). The time to travel the distance to this branch was 5min.

This is not the first time a mistake like this has happened. Whether I order online(using the App) or via the telephone.

I find the Apps functionality is not up to scratch as it restarts for now reason and it clearly doesn't solve mistakes from happening. My over all experience was very disappointing.