1 reviews | Active since May 2018
First and Last Time Fishaways
Fishaways Noordheuwel is a disaster. I'm from Durban and heard the food is great. Celebrating my 40th Birthday but not being able to go out for dinner due to kids being in High school and studies etc.. we ordered seafood from this branch. We ordered the platters. The main item is hake.. we get our food delivered and NO HAKE in the platters. Just chips and calamari. By time the HAKE eventually arrives, all the other food is soggy and inedible. They say life begins at 40, well the next 40 won't include Fishaways. What a disappointment and a waste of money. I'm in the food industry and will never recommend their food ever.. the best part was when we called to ask where the hake was.. we got told..sorry, I didn't check...how do you miss a fish on a plate??
Thank you very much for taking the time to report your experience with our Noordheuwel branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store, as well as our Customer Care, will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways Team
Customer care line: ***
Thank you very much for taking the time to report your experience with our Noordheuwel branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store, as well as our Customer Care, will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
The Fishaways Team
Customer care line: ***