Finding rubber bands in your food
<p>We regularly buy from Fishaways (Pretoria, corner of Charles and Atterbury). And we've had their calamari before. But today, we got a nasty surprise along with the food.</p> <p> </p> <p>In our calamari, we found rubber bands (or that's what it looks like). Before going public with this, we decided to give them a chance. We went back, showed them the bands. They apologised and made us a new portion.</p> <p> </p> <p>In the second portion, we found more bands (see the picture). Almost every calamari ring had a band. So, we're not going back. This is very disappointing.</p> <p> </p> <p>If I could give less than 1 star, I would.</p>
Thank you very much for taking the time to report your experience with our Menlo Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Thank you very much for taking the time to report your experience with our Menlo Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Thank you very much for taking the time to report your experience with our Menlo Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Thank you very much for taking the time to report your experience with our Menlo Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Thank you very much for taking the time to report your experience with our Menlo Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Thank you very much for taking the time to report your experience with our Menlo Park branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Thank you to Fishaways who responded promptly and explained to me that it is a problem with their supplier. I spoke to the manager, Darren, who insisted on reimbursing us for the money we spent.
We'll try again, some time!
Thank you to Fishaways who responded promptly and explained to me that it is a problem with their supplier. I spoke to the manager, Darren, who insisted on reimbursing us for the money we spent.
We'll try again, some time!