SJ
Shamima J

1 reviews | Active since Jul 2013

07 Jul 2017, 12:32

False Advertising

<p>Fishaways Woodmead say they deliver on their website etc but every time I order they say their deliveries are closed or will take 2 - 3 hours. Then they somehow manage to deliver within an hour. Today Sabelo very rudely refused to take my order and said I HAVE TO collect it. That may not always be possible and that attitude is very frustrating! Needless to say, I have ordered elsewhere and will avoid them in future.</p>

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Replies (1)
Fishaways
Fishaways's reply20 Jul 2017, 14:55
Official

Thank you very much for taking the time to report your experience with our Woodmead branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Fishaways Team.