1 reviews | Active since May 2011
Extremely Disappointed Customer - Fishaways Woodmead
I sent the below email to fishaways on the 26th of October 2017. Till today no response. I I am extremely disappointed on their service as I was **********. I attached the pictures for them of the fish they served and clearly they do not care. NEVER AGAIN!!!
I ordered a medium hake meal with calamari strips today. Attached are the photos of what Fishaways Woodmead think is a medium hake.
I am so mad as this is just a complete *******. If I wanted a smaller fish I would have paid R34 for a regular meal but I don't even think the size of this fish qualifys for regular size.
Never again!!!
Thank you very much for taking the time to report your experience with our Woodmead branch. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Fishaways Team
Customer Care Line: ***
Thank you very much for taking the time to report your experience with our Woodmead branch. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Fishaways Team
Customer Care Line: ***