Extremely bad service

Serouisly bad service and untrained Staff from the fishaways keylargo shop boksburg We brougrh a family meal from that shop on friday which arrived 2 hours late aftee multple phone calls with untrained staff and the non helpfull store manager the food arrived it was cold and uncooked We contacted the shop and then was promised a another meal on a time of our chosing which was sunday 6 in the evening which didnt happen so wven the promise was not even kept so please do not use fish aways at all you will waste your money