Equality and bad service

Monday 25th i sent a friend to buy me prawns at fishaways @ Springs mall as i was running late to close the store. She dropped my food told me she didn't get them. Didn't look at the food as i was about to leave. On my way home home i opened it to my surprise twas burned small pieces of fish and 2 salads. Took pictures and sent to my friend asking if she saw the food. She said no. Was mad couldn't even eat it got home put it in the fridge. My 8 years daughter ate the fish. Next day was busy at work didn't get a chance to go down stairs to let them know what happened. Wensday i went down to the restaurant asked them to show me what meal was this as i showed them the pictures on my phone. They couldn't recognize it. I told them this is a meal i had received burned as it is. Then i requested to see the manager who looked at it and saw it was burned. My friend was around called to come as well. After all the back and forth questioning they even thought it was a wrong order they gave me.

The manager went to speak to someone senior to her. Litsen to this " my manager Aletta says because you work in the mall you should have brought the food the next day" Because i work in the mall i should not be treated as a customer. Because i work in the mall i have free time....? Whats next? Because i work in the mall i should not complain?