1 reviews | Active since Jan 2018
Entire meal looked preheated
Hi,ivehad the worst experience at fishaways in kc,i bought a large meal only to see the fish looks like it was preheated , It tasted absolutely horrible The chips had no taste whatsoever The whole meal looked and tasted like rubber. I bought by them before but service left a complete bitter taste in my mouth I feel i wasted over R300
Had i chosen a burger i would have felt more satifi
Thank you very much for taking the time to report your experience with our Kenilworth Centre branch. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Fishaways Team
Customer Care line: ***
Thank you very much for taking the time to report your experience with our Kenilworth Centre branch. A member from our Customer Care team has been informed of your complaint and will be escalating this matter to the store manager and the area manager to ensure a fast resolution to the issue at hand. A representative from our Customer Care team and the store in question will be in touch with you directly to resolve this matter swiftly.
If you have any further queries or comments to make on the matter, please feel free to get in touch with our Customer Care Line directly.
Kind Regards,
The Fishaways Team
Customer Care line: ***