1 reviews | Active since Jul 2014
Due to small size the food is very expensive
I ordered 2 portions of pop prawns. Arriving home I found six small prawns in the one and seven in the other. The prawns were so small that I decided to weigh one portion. The result is - 1 prawn 3 gram. Six prawns: 18 gram. Doing a little calculation I came to the conclusion that the cost of the prawns is R 1661, 11 per kilogram. I also ordered 3 large hakes but found the size to be rather medium and much smaller than in the past. Is this **************** or are their some kind of ***** going on (food gets ****** from the portions)? I many times ordered from this shop and although their food was very tasty I had trouble with their service regularly. The quality of the food is also declining. I looked at the reports on Fishaways shops in Hellopeter and found a lot of complaints, a lot of them very much the same as mine. I will therefore certainly not buy at Fishaways any more and will also take this to the local newspapers.
Thank you very much for taking the time to report your experience with our Polokwane/Cycad branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Thank you very much for taking the time to report your experience with our Polokwane/Cycad branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don't hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
