JN
Jeanique N

1 reviews | Active since Aug 2017

03 Aug 2017, 13:15

DUDE, WHERE'S MY FOOD?

<p>So i placed an order online at 11h53 for delivery at 12h45. It's 13h13 and I still have no delivery, this is depsite calling Fish Aways twice to find out when I can expect my delivery. The first time I was told it takes an hour but it will be there at any moment (really? an hour? for one person???? how are you still in busines) But No problem, I can be patient. Second time, the woman hangs up on me!! Talk about **** service.</p>

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Replies (1)
Fishaways
Fishaways's reply11 Sept 2017, 13:26
Official

Thank you very much for taking the time to report your experience with our Corlette Drive branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.

Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.

Kind Regards,

The Fishaways Team.