1 reviews | Active since Oct 2015
Disgusting food from fishaways at Ferndale village
<p>I am beyond disgusted at the quality of food I received from Fishaways Ferndale Village. I purchased the ocean platter with chips, I received stale and oily chips, pop prawns that were not deveined. The chips were so brow they looked like calamari rings.</p> <p> </p> <p>The food that I ordered was suppose to have come with green salad but this was not provided. I couldn't take it back because the store was closed!!! The fish were oily and stale!!! </p>
Thank you very much for taking the time to report your experience with our Ferndale Village branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care
Thank you very much for taking the time to report your experience with our Ferndale Village branch. Your comments have been received by our Customer Care and have been escalated to the store and the area manager. We would like to confirm that a representative of the store as well as our Customer Care will be in contact with you directly to ensure that the matter is resolved to your satisfaction.
Please don’t hesitate to contact our Customer Care Line directly in future, should you have any further queries or comments.
Kind Regards,
Fishaways Customer Care